Engineers in your room, not a dashboard.
We scope, build, test and tune your agent on your scripts and recordings — and stay until the metric moves.
Don't spend a year on a pilot that goes nowhere.
Value in a month, not a year.
Four to six weeks to live calls.
One use case, one metric.
Script, systems (LMS/PAS/CRM/dialer), compliance constraints and baseline — written into a pilot charter.
Graph, integrations, first model.
Frozen compliance lines per language, redaction rules, first fine-tune on consented recordings.
Simulated customers first.
Headless simulations, barge-in tests, a compliance scorecard and a regression suite.
Shadow, ramp, tune.
Shadow mode, then a controlled ramp against a control group, fine-tuned until the number moves.
One page. One number. Agreed up front.
The charter fixes the use case, the metric, the baseline and the frozen compliance lines before a line of the graph is built.
Illustrative charter. Yours is written on the scoping call.
Book a pilot scoping callA team, not a ticket queue.
Forward-deployed engineer
Owns graph, prompts, integrations and latency. Sits in your ops reviews.
Speech & model engineer
Fine-tunes on your recordings; benchmarks providers per language.
Compliance & QA analyst
Maps controls to RBI, IRDAI and DPDP; reviews flagged calls with you.
Delivery lead
Runs the charter, the weekly review and the go/no-go. Accountable for the metric.
Prompt changes ship like code.
Diff review, regression run, bilingual parity and human approval. Frozen compliance lines can't be edited by a model or a hurried engineer.