One reasoning engine behind every conversation.
A multi-stage engine, a studio for your own models, and QA on every call. Run anywhere.
Not a wrapper around a speech API. A call can only move along paths you designed.
Understood, checked, then spoken.
Each stage has its own prompt, tools, guardrails and exit conditions. Every turn returns a structured {nextStageId, response}.
Built for the phone line, not the demo.
Crosstalk, hold music, code-mixing, interruptions. Streaming recognition and incremental reasoning within a per-stage latency budget.
Varies by language, provider and deployment. We measure and publish yours during the pilot. illustrative
Listens.
When the customer speaks, the agent stops, listens and re-plans.
Swaps.
Deepgram, Sarvam, Cartesia, ElevenLabs, Azure, Groq, Claude, OpenAI, Gemini. Chosen per language and latency.
Masks.
OTPs, card and account digits captured by keypad, masked in the transcript.
Voice first. Same brain everywhere.
One customer memory and one policy layer. What is promised on the call arrives on WhatsApp, and is remembered next call.
Telephony
SIP or PSTN. Inbound, outbound, predictive. DND scrubbing and calling-hour windows.
DLT-registered templates, payment links and two-way SMS or chat that hands back to voice.
Grievance intake and status queries via email and web chat, same guardrails.
Humans
Warm transfer with transcript, sentiment, verified identity and next-best-action.
Your recordings train your model, and no one else's.
Redacted, curated from your best agents, fine-tuned and evaluated. Then compounded every week.
Example run for illustration. replace with pilot data
Grade → curate → fine-tune → simulate → approve → release → measure
Every call graded. Every number defensible.
Every conversation, not a sample, graded on grounding, flow, compliance and tone. Each issue traced to the exact turn.
by campaign · bucket · language
Built in India, for Bharat's languages.
Code-mixing is the default. Numbers, dates and product names spoken the way your agents say them.
Coverage grows with every deployment. Ask for audio samples in your language.
LOS · LMS · core banking · policy admin
Salesforce · LeadSquared · Zoho · Ameyo · Ozonetel · Exotel · Knowlarity
UPI · payment links · NACH/ECS · UTR
webhooks · APIs · SIEM export