Voice AI for banks. Inside the rulebook.
Collections, KYC and service for PSU and private banks. Deployable inside your data centre.
Reminders, collections, KYC and service are a bank's highest-volume calls. Each gets an agent, in Hindi, Marathi, Tamil and more.
Your bank calling agents.
Collections
Pre-due nudges, bounce follow-up and early-bucket calls with promise-to-pay, inside FPC calling hours.
CollectionsKYC
Explains what is due, sends the V-KYC link, follows up until status flips.
KYCService
Status by OTP, grievance intake with SLA timers, warm transfer with context.
ServicePlug into core banking, LMS and your dialer.
Finacle or other cores, LMS, CRM and dialers via scoped APIs or batch. In your VPC or on-prem.
| Trigger | Action | Outcome |
|---|---|---|
| NACH return file lands | call in window · link or branch, offered once · capture PTP | PTP + reason code → LMS · WhatsApp link |
| re-KYC due list generated | explain · send V-KYC link · follow up | higher completion · fewer freezes |
| inbound call at 11 pm | OTP by keypad · resolve · ticket if needed | contained · escalations routed with context |
Built for RBI scrutiny.
Calling rules, IT-outsourcing due diligence, localisation and record-keeping by design. On-prem on dedicated GPUs available.
Calling-hour enforcement.
Hours and frequency set by the policy engine.
Coercion detection.
Warm transfer on distress.
Due diligence, pre-filled.
RBI IT-outsourcing responses ready.
PII redaction.
DTMF masking for OTP and card digits.
On-prem or air-gapped.
With self-hosted models.
In the languages your customers actually speak.
Reminders, KYC follow-ups and service calls in Hindi, Marathi, Tamil and more — amounts, dates and branch names spoken the way your customers say them, with OTPs never read aloud.
Highlighted: the languages this journey usually starts in. All 11 are native-trained.
Start with one bucket. Scale to the portfolio.
Ready-made agents
One use case, India-region cloud. Live in weeks, measured from day one.
Build on the platform
Your systems, new conversation graphs with our engineers, your VPC.
Own the stack
Your models, your GPUs, your data centre. For the strictest mandates.
Bring voice AI to your bank.
We return a working agent, an RBI control mapping and a pilot plan your compliance office can review.
Book a demoWalk it through with compliance
Bring your compliance office. We map every control to RBI and DPDP before the pilot starts.
Talk to our compliance lead