01Credits
Once credits are added to your account they cannot be returned or refunded.
02Billing errors
If you were charged twice or charged the wrong amount, email support@formantai.com within 30 days of the charge and we will correct it.
03Enterprise agreements
Where you have a signed agreement with us, its payment and refund terms apply instead of this policy.
04Contact
FormantAI Research Private Limited
Plot No. 20, Block H-1/A, Sector 63, Noida, Uttar Pradesh 201301, India
Email: support@formantai.com
